FAQ

How are delivery charges calculated?

Shipping costs are €11.90 excluding VAT per order.

Shipping is free for orders over 69€HT.

How to contact Covr?

Our teams are available to answer your questions by phone or chat from Monday to Friday, 9am to 8pm on +33 (0)1 84 60 53 60.

You can also contact us by e-mail at contact@covrpack.com

How to obtain VAT exemption on your order if you are a company based in the European Union?

1) Create your customer account on the Covr website

2) Send us your VAT number by e-mail or chat 

3) We change the applicable VAT in the system

4) You can place your order on our website